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+254 20 2218841

Reservation that are cancelled or reduced in length of stay or numbers are subjected to cancellation and the following fees shall apply:

  • For bookings cancelled or amended between 70 and 30 days from noon on the date of arrival, 20% of the applicable rate per bed night will be charged.
  • For bookings cancelled or amended between 34 and 22 days from noon on the date of arrival, 55% of the applicable rate per bed night will be charged.
  • In case of cancellation or amendment within 21 days from noon of the date of arrival, or in case of arrival, or in case of ‘No Show’100% of the value of booking will be charged